After the customer submits a service request and pays a deposit, we will understand the type of garage door, the existing lock structure, and the problems that need to be addressed. Based on the information provided by the customer, we will schedule an on-site appointment. Upon arrival, our staff will inspect the door, lock, and installation location. After confirming the actual situation, we will disassemble, replace, or install the lock.
After completion, we will check the lock’s secure fastening and the garage door’s normal opening and closing operation. If there are discrepancies between the on-site structure and the appointment information, we will first communicate with the customer to confirm before deciding whether to adjust the service plan.
